| ticket_create |
Create a new support or incident ticket. |
title, description, priority, category, assignee |
| ticket_get |
Retrieve details and current status of a ticket by ID. |
ticket_id |
| ticket_update |
Update the status, priority or assignee of an existing ticket. |
ticket_id, status, priority, assignee, comment |
| ticket_search |
Search tickets by keyword, status or assignee. |
query, status, assignee, limit |
| change_request_create |
Submit a new change request for review and approval. |
title, description, impact, planned_start, planned_end, rollback_plan |
| cmdb_get_asset |
Retrieve configuration item details from the CMDB by asset ID or hostname. |
asset_id, hostname |